Contact — The Soft Glow Method

Send Us a Message

For anything related to course content, technical issues, or general support:

Response within 1–2 business days, Monday through Friday.

Your purchase was processed by Digistore24, our European payment platform. They handle:

You can also reach Digistore24 buyer support through your purchase confirmation email — their support link is included there.

[Your Business Name]
[Your Business Address Line 1]
[City, State ZIP]
United States

A few of the most common questions are answered in our FAQ on the main page. If your question is in there, you'll find the answer faster:

Refund: See the Refund Policy — 30-day money-back, processed by Digistore24.
Course access: Check the email Digistore24 sent immediately after purchase. The access link is in there. If you can't find it, search your inbox for "Digistore24" or "The Soft Glow Method."
Video won't play: Try a different browser (Chrome or Safari) and disable browser extensions on the video page. Most playback issues resolve there.
Lost password: Use the "Forgot password" link on the course platform login page.

If none of that helps, send us a message above and we'll sort it out.